|
|||||||||||
![]() |
|||||||||||
|
|
|||||||||||
|
ANNOUNCING: HYPERION TECH SUPPORT TUESDAYS I have opened up my schedule on tuesday nights to be available for 20 minute conference calls from 8:00pm to 10:00pm central standard time. Please call ahead to pick a time. March 25, 2008 Available April 1, 2008 Available April 8, 2008 Available April 15, 2008 Available April 22, 2008 Available April 29, 2008 Available
|
|||||||||||
|
Hyperion Offsite Support |
|||||||||||
|
Johnson & Associates is a small consulting firm specializing in Hyperion Essbase / Hyperion Planning information systems. Having spent time in the corporate world, as well as time implementing ERP systems, I have learned the value of a properly designed reporting solution. While using the Hyperion Suite of products for the past 12 years, I have been able to transform budgeting and reporting at many of the countries fortune 500 companies. Each project exposes me to new challenges, which I have been able to overcome by applying solutions developed from my previous projects in addition to technical partners upon which I have formed a relationship. My past experiences and current partnerships provide me with the tools necessary to ensure your project is a success. Below are the services which I can confidently offer: Remote troubleshooting and offsite support: with today's technologies, it's possible to work remotely without incurring the time and expense of travel. I can schedule a web tech support session where hard to describe issues can be quickly identified and resolved. Training: My qualifications to teach Hyperion Products include teaching the Essbase bootcamp for 3 years (subcontractor for Hyperion), as well as consulting on Hyperion Products for over 12 years now. By having this background, I can provide insight during training into production friendly solutions. With any product, a solution is not really a solution unless it can placed into production and supported with a minimal of manual effort. Hyperion resource Staffing / Recruiting: I know how difficult it is to find qualified Hyperion resources. It took me 7 months to back fill myself with a full time employee on one project. We have all worked with some bad ones and you might have had the pleasure of dealing with an expert. I can provide you with that essential resource, be it a full time or a consultant. I can also perform a technical interview to increase your chance of having a successful implementation by ensuring your resource has the technical skillset to perform the job you are expecting. Proof of concept / software acquisition: It's important to ensure what you buy will be able to perform. Many customers are "kicking the tires" before they make that big purchase. I can help you understand the capabilities of the Hyperion product suite so there are no surprises during implementation after the sale has been made. In addition, I can ensure that the components purchased will be actually required and keep you from making purchases of "non needed" components that will likely never be used depending on your environment. Online Knowledgebase- An important part of any consulting engagement is the ability to provide knowledge transfer. One tool that I use to facilitate my rolling off a project is the use of screencam recording software, Camtasia, to record of technical issues. On a typical engagement I leave my clients with a library of 20-30 movies that illustrate anything from performing a HAL routine to creating a report in Analyzer. This can also provide a supplement or replacement to end user training. On this website, some technical exercises are illustrated through the use of screencams. www.john-assoc.com/screencams.htm. My resume is available: Hyperion Resume page or word download reshjohnson.doc. I'm currently working on maintaining a blog as well at http://hyperionconsultant.blogspot.com/. |
|||||||||||
|
|
|||||||||||
|
|
|||||||||||
|
|
|||||||||||
|
|
|||||||||||